At GameQuestVista (“we,” “our,” “us”), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our services, including luxury accommodation and casino services.
1. Information We Collect
We collect personal information to provide you with an enhanced experience when using our services. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, billing address, and other contact details provided when making a reservation or inquiry.
- Financial Information: Payment details, including credit or debit card information, when you make bookings or transactions.
- Technical Data: IP address, browser type, and device information collected when you access our website.
- Preference Information: Data related to your preferences, such as room type, amenities, and casino services.
2. How We Use Your Information
We use the collected data for several purposes, including:
- Processing reservations and providing luxury accommodation services.
- Facilitating and managing casino services.
- Responding to your inquiries or requests.
- Sending promotional material and offers related to our services (with your consent).
- Improving our website, services, and overall customer experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist in providing services (e.g., payment processors, reservation platforms).
- Legal Obligations: Government authorities or legal entities if required by law or in good faith to comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences during your visit.
- Track site performance and improve our services.
You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.
5. Data Security
We implement various security measures to protect your personal information. These measures include secure networks and encryption protocols. However, while we strive to protect your data, we cannot guarantee absolute security due to the inherent nature of internet communications.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information.
- Correction: Ask us to update or correct inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated version will be posted on our website with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]